What types of smartphones do you offer?
At Emart, we specialize in a curated selection of high-quality used smartphones. Our inventory includes popular models, such as the Samsung A52 5G. We focus on providing reliable performance and advanced features at exceptional value for budget-conscious consumers. You can trust that our smartphones deliver excellent functionality without compromising on quality.
How do I determine the condition of the smartphones?
Every smartphone at Emart undergoes a thorough inspection process to ensure it meets our rigorous quality standards. Our team assesses each device for functionality, appearance, and overall performance. This commitment guarantees that customers receive smartphones in excellent condition, ready to use right out of the box.
What is your return policy?
Emart maintains a customer-friendly 30-day return policy. If you wish to return your device, you can do so within 30 days of receipt, as long as the product remains in the same condition it was received—unworn, unused, with tags, and in its original packaging. To process a return, please keep your receipt or proof of purchase handy.
How long does shipping take?
Our shipping process is efficient, typically processing orders within 24 hours of confirmation. Delivery times may vary based on the selected shipping method and destination. Rest assured, we are dedicated to getting your order to you promptly after processing.
What should I do if my smartphone arrives damaged?
Upon receiving your order, we encourage you to inspect it immediately. If the smartphone is found to be defective, damaged, or incorrect, please contact us right away. Our team is here to evaluate the issue and provide a satisfactory resolution swiftly.
Are there any items that cannot be returned?
Please note that some items are non-returnable. These include perishable goods, custom products, and personal care items. We also do not accept returns on sale items or gift cards. If you have questions about a specific item, feel free to reach out for clarification.
How can I contact customer support?
If you need assistance, our dedicated customer support team is here to help. You can reach us via email at buyerglobal13@gmail.com or call us at 70765456. We are eager to address any inquiries or concerns you may have and ensure a satisfying experience with Emart.